Privacy Policy

Last Updated: October 17, 2022

This privacy notice from 9395-7199 QUÉBEC INC, operating as Domely Technologies ("Company," "we," "our," or "us"), describes how and why we may collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at or any other website that refers to this privacy notice
  • Engage with us through other means, including sales, marketing, or events.

Have questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you disagree with our policies and practices, please do not use our services. If you still have questions or concerns, please contact the Privacy Officer, Jonathan Boucher, at info@domely.io.

Summary of Key Points

This summary presents the key points of our privacy notice.

What personal information do we process? When you visit, use, or browse our Services, we may process personal information based on how you interact with 9395-7199 QUÉBEC INC, doing business as Domely Technologies, and the Services, the choices you make, and the products and features you use.

Do we process sensitive personal information? We do not process sensitive personal information.

Do we receive information from third parties? We do not receive information from third parties.

How do we process your information? We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We only process your information when we have a valid legal reason to do so.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.

How do we ensure the security of your information? We have implemented organizational and technical processes and procedures to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed 100% secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and collect, access, steal, or modify your information inappropriately.

What are your rights? Depending on your geographical location, privacy protection laws may give you certain rights regarding your personal information.

How can you exercise your rights? By contacting us. We will review and address any requests in accordance with applicable data protection laws.

What information do we collect?

Personal information you provide to us

In brief: We collect personal information you voluntarily provide.

We collect personal information you voluntarily provide when you express interest in obtaining information about us or our products and services, participate in activities on the Services, or contact us in other ways.

Personal information provided by you.

The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The only personal information we may collect is the geolocation you provide to us for the service.

Sensitive information.

We do not process sensitive information.

All personal information you provide to us must be true, complete, and accurate, and you must inform us of any changes to this personal information.

How do we process your information?

In brief: We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for various reasons, depending on how you interact with our Services, including when creating your account.

To fulfill and manage your service.

We may process your information to execute and manage your services.

On what legal bases do we rely to process your information?

In brief: We only process your personal information when we believe it is necessary and have a valid legal reason (i.e., legal basis) to do so under applicable law, such as with your consent, to comply with laws, to provide you with services, to fulfill or meet our contractual obligations, to protect your rights, or to satisfy our legitimate business interests.

We may process your information if you have given us specific authorization (i.e., explicit consent) to use your personal information for a specific purpose, or in situations where your authorization may be inferred (i.e., implicit consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally authorized, under applicable law, to process your information without your consent, such as:

  • If collection is clearly in the interest of an individual and consent cannot be obtained in a timely manner.
  • For investigations and detection and prevention of fraud.
  • For business transactions if certain conditions are met.
  • If contained in a witness statement and collection is necessary to assess, process, or settle an insurance claim.
  • For the identification of injured, ill, or deceased individuals and communication with close relatives.
  • If we have reasonable grounds to believe that a person has been, is, or may be a victim of financial abuse.
  • If it is reasonable to expect that collection and use with consent would compromise the availability or accuracy of the information and collection is reasonable for purposes related to an investigation of a breach of an agreement or contravention of the laws of Canada or a province.
  • If disclosure is necessary to comply with a subpoena, warrant, court order, or court rules regarding document production.
  • If the information was produced by an individual in the course of their employment, business, or profession, and collection is in line with the purposes for which the information was produced.
  • If collection is solely for journalistic, artistic, or literary purposes.
  • If the information is publicly accessible and specified by regulations.

When and with whom do we share your personal information?

In brief: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information as part of, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or part of our business.

How long do we retain your information?

In brief: We retain your information for as long as necessary to achieve the purposes described in the contract or in this privacy notice, unless required by law.

We will retain your personal information only for the time necessary to achieve the purposes stated in this privacy notice or in the contract, unless a longer retention period is required or allowed by law (such as tax, accounting, or other legal requirements).

When we no longer have a legitimate business need to process your personal information, we will delete or anonymize this information, or, if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.

How do we ensure the security of your information?

In brief: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our protection efforts, the inherent risks associated with the Internet and other forms of data transmission cannot be fully eliminated.

No electronic transmission over the Internet or information storage technology can be guaranteed 100% secure, so we cannot guarantee absolute security.

Are we collecting information about minors?

In short: We do not knowingly collect data from children under 18 and do not market to them.

We do not knowingly solicit or collect data from children under 18. By using the Services, you acknowledge that you are at least 18 years old or the parent/guardian of such a minor, and consent to the minor's use of the Services. If we learn that personal information of users under 18 has been collected, we will disable the account and take reasonable steps to promptly remove such data from our records. If you are aware of data collected from children under 18, please contact us at info@domely.io.

What are your privacy rights?

In short: In some regions like Canada, you have rights to access and control your personal information.

In certain regions (such as Canada), you have rights under applicable data protection laws. These include the right (i) to request access and obtain a copy of your personal information, (ii) to request correction or deletion, (iii) to restrict the processing of your personal information, and (iv) where applicable, data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such requests by contacting us using the details provided in the "How to Contact Us About This Notice" section below.

We will review and respond to any requests in accordance with applicable data protection laws.

If you are in the EEA or the UK and believe we are unlawfully processing your personal information, you also have the right to lodge a complaint with your local data protection authority. Their contact details can be found here: .

If you are in Switzerland, contact details for data protection authorities are available here: .

Withdrawal of consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. You can do so by contacting us using the details provided in the "How to Contact Us About This Notice" section below.

However, please note that this will not affect the legality of processing before withdrawal, nor, where applicable law permits, processing of your personal information based on legal grounds other than consent.

If you have questions or comments about your privacy rights, you can email us at info@domely.io.

Controls for "do-not-track" features

Most web browsers, some operating systems, and mobile applications have a "Do-Not-Track" ("DNT") function or setting that you can activate to indicate your privacy preference. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. Therefore, we do not currently respond to browser DNT signals or any other mechanism that automatically communicates your choice not to be tracked online. If an online tracking standard is adopted and we need to comply in the future, we will inform you in a revised version of this privacy notice.

What categories of personal information do we collect?

Category Examples Collected

A. IdentifiersContact details, such as real name, pseudonym, address, phone number, unique personal identifier, online identifier, IP address, email, etc. NO

B. Categories of personal information listed in the California Customer Records StatuteName, contact details, education, employment, professional background, and financial information. NO

C. Characteristics protected by California or federal lawGender and date of birth NO

D. Commercial informationTransaction information, purchase history, financial details, and payment information. NO

E. Biometric informationFingerprints and voiceprints NO

F. Internet or other similar network activityBrowsing history, search history, online behavior, interest data, and interactions with our websites and other sites, applications, systems, and advertisements. NO

G. Geolocation dataDevice location NO

H. Sensory, electronic, visual, thermal, olfactory, or similar informationImages and audio, video, or phone recordings created as part of our business activities. NO

I. Professional or employment-related informationProfessional contact details to provide our services at a professional level or job title, work history NO

We may also collect other personal information outside these categories when you interact with us in person, online, by phone, or mail in the context of:

  • Receiving assistance through our customer support channels.
  • Participating in surveys or contests for customers.
  • Facilitating the delivery of our services and responding to your inquiries.
  • We may also collect other personal information outside these categories when you interact with us in person, online, by phone, or mail in the context of:
  • Receiving assistance through our customer support channels.
  • Participating in surveys or contests for customers.
  • Facilitating the delivery of our services and responding to your inquiries.

How do we use and share your personal information?

Further information on our data collection and sharing practices is available in this privacy notice.

You can contact us via email at info@domely.io or by referring to the contact details at the bottom of this document.

Will your information be disclosed to others?

We may disclose your personal information to our service providers under a written contract between us and each service provider. Each service provider is a for-profit entity that processes information on our behalf.

We may use your personal information for our own business purposes, such as conducting internal research for the development and demonstration of technologies. This is not considered a "sale" of your personal information.

9395-7199 QUÉBEC INC, operating as Domely Technologies, has not disclosed or sold personal information to third parties for business or commercial purposes in the last twelve (12) months. 9395-7199 QUÉBEC INC. operating as Domely Technologies will not sell the personal information of website visitors, users, and other consumers in the future.

Your rights regarding your personal data

Right to request data deletion - Deletion request

You can request the deletion of your personal information. If you ask us to delete your personal information, we will comply with your request and delete your personal information, subject to certain exceptions as provided by law, such as (but not limited to) another consumer's exercise of their right to freedom of speech, our compliance requirements resulting from a legal obligation, or any processing that may be necessary to protect against illegal activities.

Right to be informed - Inquiry request

Depending on the circumstances, you have the right to know

  • if we collect and use your personal information;
  • the categories of personal information we collect
  • the reasons why collected personal information is used;
  • if we sell your personal information to third parties;
  • the categories of personal information we have sold or disclosed for business purposes;
  • the categories of third parties to which personal information was sold or disclosed for business purposes; and
  • the business or commercial purpose for collecting or selling personal information.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Right to non-discrimination for exercising consumer privacy rights

We will not discriminate against you for exercising your privacy rights.

Verification process

Upon receiving your request, we will need to verify your identity to determine if you are the same person as the one for whom we have information in our system. These verification efforts may lead us to ask you to provide information so that we can compare it with the information you have previously given us. For example, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have in our records, or we may contact you through a communication method (e.g., phone or email) you have already provided. We may also use other verification methods depending on the circumstances.

We will only use the personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid asking you for additional information for verification purposes. However, if we cannot verify your identity based on the information we already have, we may ask you to provide additional information to verify your identity and for security or fraud prevention purposes. We will delete this additional information as soon as we have finished verifying your identity.

Other privacy rights

  • You can object to the processing of your personal data.
  • You can request the correction of your personal data if it is incorrect or no longer relevant, or request to restrict the processing of information.
  • You can designate an authorized agent to make a request under the CCPA on your behalf. We may refuse a request from an authorized agent who does not provide proof of valid authorization to act on your behalf in accordance with the CCPA.
  • You can request to be excluded from the future sale of your personal information to third parties. Upon receiving a withdrawal request, we will comply as soon as possible, but no later than fifteen (15) days from the date of submission of the request.

To exercise these rights, you can contact us by email at info@domely.io or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

Do we make updates to this notice?

In short: Yes, we will update this notice as necessary to comply with applicable laws.

We may update this privacy notice from time to time. The updated version will be indicated by a "revision" date, and the updated version will be effective as soon as it is accessible. If we make significant changes to this privacy notice, we may inform you by either visibly posting a notice of these changes or by directly sending you a notification. We encourage you to check this privacy notice frequently to stay informed about how we protect your information.

How can you contact us about this notice?

If you have questions or comments about this notice, you can contact our Data Protection Officer (DPO) by email at info@domely.io or by mail at the following address: 9395-7199 QUÉBEC INC., f.a.s.l.r.s. Domely Technologies 183 rue Beauchesne Quebec, Quebec G1B 0M9 Canada

How can you view, update, or delete the data we collect from you?

Depending on the applicable laws in your country, you may have the right to request access to the personal information we collect from you, modify that information, or have it deleted. To request to view, update, or delete your personal information, please contact us.

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